ORDERS, DELIVERIES, PAYMENTS & RETURNS

Garment Orders

It is best to place an order 3 – 5 weeks prior to the Christening, Communion or Wedding day. 

If it is urgent, we might be able to organise to finish the order within at least a week before the event. However, this might depend on the volume of orders we have had at that time.

It is our pleasure to be given a chance being part of your special event, so we will try our best to make it perfect!

Get in touch for more details:

E: info@pandoradesigns.com.au

T: 03 9569 9407

Pricing

All prices for our products and shipping are listed in Australian Dollars (AUD) and can be subject to change.

Fully assembled favours

Our favours and bomboniere come fully assembled. Every care is taken to courier these to you and packaged very carefully. However, we cannot accept responsibility for damaged goods in the event of careless couriers and deliveries.

Custom orders

Please note that when you purchase a garment online, you are given an option to order from our standard sizes that range from 00 – 2. 

If you cannot find what you are looking for on our site, in any colours or designs, feel free to send us an email and we will be happy to try, source materials, and work on the customisation for you.

We can create a made-to-measure item that will require exact measurements, in this case, you will need to email us with the relevant information or you can visit our store with your child so that we could measure for you.

Design Consultation

We welcome clients who have a creative vision and share our passion for creating something unique.

For more details or to make a consultation appointment, please visit Style Consultations.

Delivery information & freight

We ship international wide and use Australia post and various courier companies given the location of delivery.

If in the event your order exceeds in weight or is oversized and the shipping cost is greater than what you were quoted online, we will notify you via email to quote you accordingly.

Payment Methods

Payments can be made online using the secure method of PayPal, direct debit or credit card.

Please note that we do not accept American Express.

All information is protected and treated as confidential.

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